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  1. Reservations - To book your reservation, please call Windermere Real Estate/San Juan Island, Vacation Rental Department at 1(800) 391-8190. Once you have made a reservation, a rental application will be mailed or emailed to you, along with a request for the first required deposit. Your first deposit will be one half of the rental amount. This deposit must be received within 10 days to confirm your reservation. If reservation is made within 45 days of arrival full payment must be received within 48 hours of booking. Should we not receive your payment within this time period, the home will be put back into the rental pool and your reservation automatically terminated. Forty-five days prior to your arrival we must receive the balance due on your rental amount, which will include sales tax, pet rent if applicable and your security deposit and booking fee. Payments for rent, pet rent, sales tax and booking fee may be made by Visa, MasterCard, cashier's check, money order or in the form of personal check (if received by us more than 45 days prior to your arrival). $1,000.00 Security deposits are payable only by personal check, cashier’s check or money order and may not be made by credit card. 
  2. Security Deposit - All rentals, regardless of length of stay, require a security deposit. The security deposit is fully refundable, within fourteen (14) days following the end of your rental period, if the premises are left undamaged, all inventory intact, all financial obligations met, and home keys returned to our office or the home’s key lockbox. Renter is asked to leave dishes clean, strip beds of linens, one load of laundry started, any furniture replaced to original location, and trash must be taken outside to the garbage receptacle. If necessary a portion of your security deposit will be used for cleaning and/or trash removal if your rental home is left excessively dirty or littered, in our sole judgment. Failure to return any house keys will result in re-keying of the house for security reasons. Re-keying expense will be charged to the renter.
  3. Occupancy - Rental property is intended to be used by the maximum specified number of persons indicated with each property description. Inclusion of additional persons beyond the specified maximum will result in a $500 charge as well as early termination of your rental period without refund of rental fees paid.
  4. Pets - PETS are NOT allowed in any of our rental properties, unless specifically noted to the contrary. Those exceptions are noted on the individual property web page description. Pets will be allowed in these properties only with prior approval, a signed pet addendum, and payment of pet rent in the amount of $35 per day plus tax for each day of the reservation booking, up to a maximum of $245 plus tax per stay. Unauthorized pets will result in a $500 charge as well as early termination of your rental period without refund of rental fees paid.
  5. Smoking - ALL of our rental homes are non-smoking.
  6. Telephone Service - Local service has been provided for you. Long distance calls are restricted and tenants must use their long distance 800 number provided by their long distance carrier.
  7. Cancellations - If you need to cancel a confirmed reservation for any reason, no refund of previously paid reservation deposits/prepaid rents will be allowed, unless the reserved home can be rebooked for the same reservation period and price. If we are notified of a cancellation, we will make every effort to rebook the home you have reserved, and will refund your prepaid rent amounts, based on any alternative revenue received, less a 10% service fee charged on the contracted full rent amount and booking fee. Any such refunds will only be made once we receive the replacement reservation deposits and/or prepaid rents for your reserved booking period. Security deposits, pet rent and prepaid sales tax are fully refundable.
  8. Arrival/Departure - Check-in, 4:00 PM. Check-out, 10:00 AM (Sorry, No Exceptions)
San Juan Vacation Ventures, IncPO Box 488 Friday Harbor, WA 98250+1 (360) 378-3601propmgt@windermeresji.com
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